Junior IT Support Administrator

  London      £22000 - £24000 per year

A fast growing law firm are seeking a Junior IT Support Administrator for the firm’s dynamic and vibrant London office .

 

The IT team is a friendly and tight-knit team and the IT Support is a key role in that team.  Your duties will involve looking after the firm’s lawyers and its back-office staff.  You will be responsible for a wide range of duties within all aspects of IT administration.

 

Our client  is  looking for a candidate  with great customer service skills, with an interest in technology and a keenness to learn. The role is to understand the  core IT systems and the business processes they support and to then communicate these to end users at all levels of the firm. 

 

You will be working to ensure consistent delivery of technical support. Key responsibilities will include:

  • providing relationship management and a point of escalation for IT support issues
  • talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • set up new users' accounts and profiles and deal with password issues
  • prioritise and manage many tasks at one time
  • test and evaluate new technology

 

Professional experience and personal skills profile

  • Very strong customer service orientation
  • Excellent written and verbal communication skills
  • Self-motivated and highly enthusiastic
  • Must be able to work well within a team or independently
  • The ability to liaise with staff at all levels

 

Location London
JOB LOCATION
Salary £22000 - £24000 per year
JOB SALARY/RATE
Type Permanent
EMPLOYMENT TYPE
Category Legal
JOB CATEGORY

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Tay Associates
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“I love the ‘feel good factor’ involved with working alongside candidates to find their perfect role at whatever stage they are at in their career, you can’t beat that buzz!”
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