Guest Services Manager

*FIVE DAYS IN-OFFICE*

A market leading financial services firm is seeking a Guest Services Manager to join their Support team on a permanent basis.  The Guest Services Manager is a dynamic standalone role that suits a proactive, meticulously organised, and extremely professional individual.

Based in the West End, the Guest Services Manager will operate the Switchboard, manage the internal meeting rooms, organise lunches, couriers and taxis, meet and greet clients always ensuring the delivery of world-class customer care, setting up A/V equipment, ordering business cards, and processing expenses.

The Guest Services Manager is responsible for building maintenance and will work with the Support team to ensure the smooth running of the office.  The Guest Services Manager will programme door passes, ensure office safety, coordinate maintenance staff, and liaise with third party suppliers to resolve issues in a timely manner.

Your hard work and commitment as the Guest Services Manager are rewarded with a highly competitive base salary, bonus, and benefits.

Skills/Experience Required:

• Strong customer service experience with the ability to provide a distinct visitor experience
• 3+ years’ experience working in a corporate environment (Financial Services preferred, Private Equity or Private Credit advantageous)
• Passionate about excellent customer experience
• Meticulous attention to detail and ability to liaise at all levels
• Sharp prioritisation and time management skills
• Demonstrates a commercial mindset