Customer Services

A private healthcare company based in the West End with an incredibly friendly environment, is looking for a bright, personable and professional individual to work as part of the Contact Centre. You will constantly be working on the telephone liaising with high profile clients and patients, taking queries and scheduling appointments for them. Effectively you are the middle-man between the patients and the Medical Secretaries providing first class support.

Therefore, they are looking for someone with an approachable and a high attention to detail. Even though this is temporary, they want someone to be an integral part of the team who is committed to the entire length of the assignment as it could extend longer.

Skills/Experience Desired;

• Recent and demonstrable experience providing high level of technical customer service support is preferred.
• Experience working within medical is preferred.
• Confident speaking with high profile individuals over the phone.
• Key eye for detail.
• Ability to work on your own initiative.
• MS Office experience (Word and Outlook)