Senior management team


Caroline Tay FIRP


Caroline has directed recruitment businesses for 30 years and strongly believes that as the industry evolves, its success relies on investing in cohesive partnerships, with clients, candidates and everyone else within the recruitment industry. 

The future direction of Tay’s team is driven by Caroline’s personal passion for commitment, high achieving service levels and thoughtful attention to detail. 

Click here to contact Caroline Tay.

Susanna Tait FIRP

Chief Executive

Susanna combines a wealth of knowledge gained from 15 years experience recruiting EA/Business Support staff to London’s most prestigious employers with a passion in relationship management, people engagement and the training and development of Tay’s talented consultants.

Leading from the front, Susanna directs all aspects of Tay‘s business management, future direction and best practice. An ambassador of the PA role, Susanna is also a judge and sponsor of secsinthecity PA of the Year Awards. 

Click here to contact Susanna Tait.



Jemma Grimes AIRP

Associate Director

With a background in sales and a natural instinct to add personal value, Jemma found her niche when she joined Tay’s permanent team 3 years ago.  By investing in honest, transparent relationships, Jemma has developed a covetable client list that includes top brands across insurance, management consultancy, finance and commerce. Her desire to exceed clients and candidates’ expectations is evident in the volume of referrals and testimonials she receives.

Click here to contact Jemma Grimes.

Kate Boyle

Operations Manager

Kate's career began in Australia at a leading employment service provider working in a variety of operations positions spanning over 7 years. Kate joined Tay Associates 18 months ago and heads up the operations team. Managing compliance, administration and front of house, Kate is the backbone of the support functions at Tay. Kate embraces the value and necessity of investing in the right systems and procedures.

Click here to contact Kate Boyle.


Tay Associates Limited, Boston House, 63-64 New Broad Street, London, EC2M 1JJ, United Kingdom   Tel: +44 (0) 20 7065 6700   Fax: +44 (0) 20 7065 6701